Privacy Policy

1. Information we collect

When you submit an enquiry, audit request or consultation request, we collect the details you provide: your name, business name, phone number, email address, website address, the service you’re interested in and your message. We also receive the information you choose to share when you contact us by WhatsApp, phone or email.

2. How we use your information

We use this information only to:

• respond to your enquiry and provide quotes, audits or consultations you request;
• deliver and support the services you agree to;
• communicate with you about an ongoing project.

We do not sell, rent or trade your information.

3. Service providers

Form submissions are delivered to our inbox by an email delivery provider (Resend). If you contact us on WhatsApp, your messages are handled by WhatsApp under its own privacy policy. These providers process data only as needed to deliver those messages.

4. Analytics and cookies

We use Google Analytics to understand how visitors use our website, such as which pages are viewed and which buttons are clicked. Google Analytics uses cookies and collects information such as your approximate location, device and browser. We do not send your name, phone number, email address or form messages to Google Analytics. You can block analytics cookies in your browser settings or with a browser extension.

5. Security and retention

We take reasonable technical and organisational measures to protect your information, and keep enquiry details only for as long as needed to respond to you and manage any resulting work.

6. Your choices

You can ask us to access, correct or delete the information we hold about you by contacting us at the email address below.

7. Contact us

Questions about this policy can be sent to shastikdigital@gmail.com.